CSA Czech Airlines

Check-in pointers

Check-in time varies by departure airport, but passengers are generally expected to check-in at least an hour before scheduled take-off.

For faster check-in and handling at departure and arrival, passengers can obtain VIP assistance for a fee of 32euro per person (about $38 as of October 2005).

Business Class passengers can check in by phone on European flights if they're only taking carry-on bags. Passengers who only have carry-on bags can go to a special check-in counter that will speed the process.

Hub

Prague, Czech Republic: Ruzyne Airport

Frequent-flier program

Passengers can earn miles toward free flights with the OK Plus program on CSA Czech flights, as well as flights on Aeromexico, Air France, Delta Air Lines, Korean Air, Lufthansa, KLM and Alitalia.

Airport club/lounge

The Airline Business Club at Prague Airport is available to all Business Class passengers, OK Plus Bonus Card holders, and holders of non-transferable club membership cards, which are valid for one year and may be purchased directly from the ABC.

The 24-hour lounge features refreshments, telephones, fax services, photocopiers and an Internet connection.

Carry-on policy

Each traveler is allowed one carry-on item, as long as the sum of its dimensions does not exceed 45 inches (115 cm). The total weight of the carry-on bag plus items for personal use must not exceed 26 pounds (12 kg). Smaller items such as purses, overcoats, canes or small cameras don't count as carry-on items.

In-flight meal options

CSA offers a variety of special meals, including vegetarian, infant, bland, child, diabetic, gluten-free, Hindu, kosher and Muslim.

Unaccompanied children

For unaccompanied minors -- children between ages 5 and 12 not accompanied by a person over 12 -- a form must be completed confirming that the child will be escorted to the departure gate and greeted upon arrival. Discount does not apply to unaccompanied children.

Pets

Each passenger can only bring one animal on board, and it must be placed under the passenger's seat in a crate, with a total weight of no more than 18 lbs (8 kg). Excess baggage fees apply. Only dogs, cats and rabbits can be carried in the cabin. Passengers must present a veterinary certificate no more than 72 hours before departure. Only one pet may travel in the cabin during a flight.

Cool or useful amenities

Kids receive an age-appropriate gift pack containing a small souvenir and game.

Wireless internet service is available in a number of areas in Terminal North 1, including the busines clubs of Prague Airport, CSA and Menzies, and the transit and public area of the self-service restaurant and adjacent areas on its first floor.