Air Jamaica
Check-in pointers

Air Jamaica suggests travelers arrive at the airport 2.5 to 3 hours prior to departure. Reservations may be canceled if passengers are not at the check-in counter at least one hour before departure.

The airline also offers "Beach Side Check-in." This service allows passengers to check in at special Air Jamaica counters at more than a dozen hotels, including Beaches Negril, Renaissance Jamaica Grande and Ritz Carlton Rose Hall.

Hub(s)

Kingston's Norman Manley International Airport
Montego Bay's Sangster International Airport

Frequent-flier program

Air Jamaica's 7th Heaven Fly Free program rewards passengers by number of flights traveled rather than by an accumulation of miles.

When a passenger flies seven round-trips on a particular route within two years, he or she receives a free trip on that same route. Fly first-class on five of those flights and the free ticket will be for first-class travel.

A traveler who is unable to take seven trips within two years can exchange some of those trip credits for a half-priced ticket.

There are no blackout periods in the program.Travelers can earn flight credits by flying certain routes on Delta Air Lines, Air Canada and Virgin Atlantic.

Airport club or lounge

Air Jamaica offers travel lounges for its first class passengers at the Chesapeake Club in Baltimore/Washington D.C.
, JFK's Delta First Class Lounge, Miami International Airport's Club America Lounge, Newark's Amelia Earhart Lounge, Donald Sangter Airport's Departure Terminal (Montego Bay), Norman Manley Airport's Departure Terminal (Kingston), and at Heathrow International Airport.

Carry-on policy

Limit one carry-on bag that must fit under the seat in front of you or in an overhead compartment.

The bag must not exceed 40 pounds (18 kg) and 50 inches (127 cm) total linear dimensions.

In-flight meal options

Air Jamaica serves a snack, lunch or dinner depending on the flight's departure time and length.

Meals mix Jamaican and international cuisine, and the menus changes periodically.

Other meal options include Asian vegetarian, bland, diabetic, fruit platter, gluten-free, high fiber, low calorie, low cholesterol, low protein, low potassium, low sodium, non-lactose, vegetarian, Hindu, kosher and Muslim.

Unaccompanied children

Children ages 5-14 are allowed to travel alone under cabin crew supervision for a $30 fee.

Pets

For $25, dogs and cats that were bred in the United Kingdom and have never left the United Kingdom may be brought to Jamaica.

Quarantine restrictions may be imposed from time to time. Be sure to check the current requirements before bringing your pets to Jamaica.

The animals are carried in the cargo area. Seeing-eye animals are allowed in the cabin.

Cool or useful amenities

Air Jamaica serves complimentary Red Stripe beer, wine or champagne with meals.