Aloha Airlines

Check-in pointers

Passengers are encouraged to check in two hours before scheduled departure on mainland and international flights, and 90 minutes before inter-island flights.

Aloha's customers with e-tickets may check in and print boarding passes from Express check-in kiosks at airports in Honolulu, Maui and Kauai.

Hub(s)

  • Honolulu International Airport

Frequent-flier program

AlohaPass members are able to earn miles on flights with Aloha Airlines, Island Air, United Airlines, or through non-airline participating partners. Miles earned never expire and there are no blackout fates.

Members earn a minimum of 500 miles for every flight, including inter-island hops.

Airport club or lounge

Passengers can obtain membership in Aloha's Executive Clubs called 737 Lounge by flying 20,000 miles in a year or for $120 per year.

Aloha has Executive Clubs at airports in Honolulu; Maui; Hawaii (big island); and Kauai. The clubs feature free drinks, TVs, fax machines and other conveniences.

Carry-on policy

Passengers are allowed one carry-on bag plus a personal item, such as a purse, briefcase, or laptop.

The carry-on bag must fit within total linear dimensions (length + width + height) of 44 inches (112 centimeters) and weigh no more than 20 pounds (9 kg).

In-flight meal options

A variety of alternative meals are available by request at least 48 hours in advance. The special meals include vegetarian, fruit plate, diabetic, low-salt, kosher and children's.

Unaccompanied children

Effective July 1, 2005, a new policy is in effect for unaccompanied minors. For inter-island travel, children ages 5 to 17 years of age may travel unaccompanied for an additional $25 one-way charge.

If connecting to another airline for inter-island travel, a $25 one-way charge plus any charges applicable to the other carrier will be added. Only children ages 8 to 11-years-old can fly as unaccompanied minors when switching carriers. Unaccompanied minors cannot connect to the last flight of the day.

For trans-Pacific flights using Aloha Airlines, ages 5 to 17 are charged $40 for one-way, non-stop or direct flights; $65 for connecting flights. If transferring to another carrier from Aloha Airlines, only ages 8 to 17 can be considered an unaccompanied minor and are charged $65. Unaccompanied minors cannot connect to the last flight of the day.

Pets

Aloha will accept pets on a space-available basis. The animal must have its own kennel. It costs $30 to ship pets less than 50 lbs. and $60 to ship pets that weigh 51 lbs. or more.

Cool or useful amenities

Aloha offers passengers a free mai-tai, free headsets for entertainment, and fresh cookies and milk